POLICIES | The Sanguine Social

policies & process

The Sanguine Social will always make the best effort to clearly communicate with all clients honestly and directly. Below are guidelines that have proven successful to maintain a healthy client relationship, and to ensure that I not only meet, but exceed your expectations.

Consultations

All online communication consultations prior to any services being provided are FREE. Any phone consultations will be charged at $30 per hour. After the desired or tentative package is discussed, a quote and memorandum of understanding or contract will be sent via email for your review.

Upon receiving the invoice and memorandum, contracts must be signed and returned, and deposit payment must be remitted within 3 BUSINESS DAYS to continue as a client.

If something arises, please communicate - I am more than willing to work with you and create a package to accommodate your budget.

Payments

After a package is selected, deposits must be remitted for us to begin working on your project.

If you are a recurring client with monthly services, payments must be remitted before the 1st of each month. If you begin services after the 1st of the month, a prorated fee will be calculated. If you are paying weekly, payments must be submitted on Fridays by 12PM, Central Time.

If you choose a one-time service, template, or similar package, payment must be remitted prior to services being rendered.

Results

I cannot guarantee you a specific number of followers, or a specific increase in your revenue. What is provided is a refined look to your online presence as well as increased engagement and interaction with your social media pages and profiles.

Discontinuing Services

If for any reason you need to discontinue services with The Sanguine Social, a 2 week notice must be given so that any pending services can be completed and forwarded to you and a final ledger will be billed.

Posting

Full access to all social media accounts being managed by The Sanguine Social is required, which means all business owners must provide login details. This sensitive information will always be secured, as privacy is of the utmost importance.